The Applied Human Factors and Ergonomics International NEWS - April 2010 - Number 19
 
 

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HIGHLIGHTS

- Work Related Suicides at France Télécom, a Major French Telecommunications Company
- Brief Book Review: Handbook of Control Room Design and Ergonomics…
- Invitation to Exhibit at AHFE International 2010
- Specialized Journals and Newsletters
- Interesting Articles
- Upcoming Conferences and Events in Ergonomics
- The AHFEI Proceedings on CD is now available
- Sponsorship of AHFE International 2010
- Contribute to the Applied Ergonomics International NEWS
- About Applied Human Factors and Ergonomics International NEWS

 

 

If you have any questions or comments, or if you would like to contribute, please contact the editor, Dr. Abbas Moallem . The opinions expressed in this newsletter are the sole responsibility of its authors and do not represent any institution or company.

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http://www.ahfe2010.org

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http://www.hci-international.org

  ATTENTION! ATTENTION!
AHFE International 2010 conference hotel is filling up fast. The Intercontinental Miami has set aside a limited block of rooms for the AHFEI 2010 conference delegates at a special rate. Please Do Not Wait to Make Your Hotel Reservation at: http://www.ichotelsgroup.com/h/d/ic/1/en/cwshome/DPRD-7X7T7R/MIAHA/website/
 

Over 891 papers have been accepted for the parallel presentations at the AHFE International 2010.
You can still summit proposal for Poster presentations until 30 May 2010 .

 

Work Related Suicides at France Télécom, a Major French Telecommunications Company

In the field of human factors the effects of work related stressors (environmental, social or psychological) on performance accidents, errors and the overall mental health of the employees are well established. Research suggests that job stress might also result in serious mental health difficulties that can result in suicide. Employees’ suicide is a result of a complex interaction between individual vulnerabilities, stressful working conditions and the social environment.

In September of 2009, the press reported that twenty-three employees of France Télécom have killed themselves since the beginning of 2008 (BBC, 2 September 2008). France Télécom SA provides consumers and businesses with telecommunications services, including fixed telephony and mobile telecommunications, data transmission, Internet and multimedia, and other value-added services. The company employs 100,000 people in France. According to the Wall Street Journal, citing the World Health Organization, the average suicide rate in France is 26.4 per 100,000 men and 9.2 per 100,000 women (WSJ, Sept. 15, 2009). Although the suicide rate at Télécom seems to be in line with the suicides in France over the past decades. The Wall Street Journal reported that France Télécom SA decided to “train all of its 22,000 managers to identify staffers showing signs of depression or erratic behavior”.

In unprecedented news, the French newspapers “Le Monde” and “Le Parisien” cited a report submitted to the Court in the City of Besancon that revealed that the suicide of a France Télécom employee, in 2009 was “related to work” and the “company management was aware of the high risk” and “did not take the sufficient preventive measure”.
Consequently “Le Monde” reports that the L'inspection générale des affaires sociales (IGAS), a French regulatory agency, recommended that France Télécom classifies the three cases of employees’ suicides as work related accidents.
This case again underlines the fact that the social and organizational changes on the enterprise, especially during the economic crises and high unemployment period, have a huge impact on the mental health of employees and their well being at work, and should be focused on more among the human factors and ergonomics professionals community.

A.M.

References
“French unease at telecom suicides”, BBC, Sept., 12, 2009.
http://news.bbc.co.uk/2/hi/8252547.stm
France Télécom épinglé pour "mise en danger délibérée" de la vie d'autrui,” March, 12, 2010.
http://www.lemonde.fr/societe/article/2010/03/12/france-telecom-epingle-pour-mise-en-danger-deliberee-de-la-vie-d-autrui_1318032_3224.html#ens_id=1268114
France Télécom Addresses Suicides,” Sept 15, 2009.
http://online.wsj.com/article/SB125291498468308169.html#printMode
“Un rapport de l’inspection du travail accuse l’opérateur d’être en partie responsable du suicide d’un de ses agents dans le Doubs,” Le Parisien, March12, 2010.
http://www.leparisien.fr/economie/france-telecom-mis-en-cause-pour-homicide-involontaire-12-03-2010-845318.php



Brief Book Review: Handbook of Control Room Design and Ergonomics…

The second edition of Handbook of Control Room Design and Ergonomics with extensive new and updated content is now available. By covering all aspects of control room design with detailed information, the authors offer an extremely valuable resource for all professionals in the field of human factors. The design of the information displays and controls is almost an everyday activity for human factors and ergonomics practitioners and I am confident it will be used as an everyday reference book.

The Handbook is organized in six parts. Part one provides a background on models of control room work followed by the design of information and control devices (part 2). In three chapters of part two all aspects of the conventional and large display systems are discussed along with design guidelines. In the two chapters of part III layout and environmental factors of control rooms are investigated. Part IV includes case studies and finally part V covers the human dimensions in the control room, followed by Tony Ivergård and Brian Hunt conclusions.

With color charts, an extensive reference list at the end of each chapter and comprehensive illustrations this handbook is going to continue being a must have book in your human factors library.

A.M.

Handbook of Control Room Design and Ergonomics: A Perspective for the future, 2009, 371Pages, ISBN: 13:978-1-4200-6429-2978-019-512441-5
http://www.crcpress.com

Invitation to Exhibit at AHFE International 2010

The AHFE 2010 will expect hundreds of scientists, academics and professionals, representing research institutions, universities, and companies from all over the world. AHFE 2010 will be held in Miami, Florida, one of the most exciting locations in the USA.

The AHFE 2010 aims to attract a variety of related product and technology companies with its Exhibition. We have created a very attractive package for registration at the Exhibition.

Exhibitors who have committed to exhibit early will have a better opportunity in booth location selection, plus the opportunity to be listed in the Advance Program that will be distributed worldwide.
For more information, please contact Dr. Abbas Moallem Exhibits@ahfe2010.org , Communication and Exhibit Chair.

For more information visit:
http://www.ahfe2010.org/exhibits.html

Specialized Journal and Newsletters

“The Health and Safety Report,” The Canadian Centre for Occupational Health and Safety (CCOHS), January 2010.
http://www.ccohs.ca/ccohs/liaison/current.html

“Human Factor sand Ergonomics Society Bulletin,” Volume 53, Number 3, March 2010. http://www.hfes.org/web/HFESBulletin/Mar2010Main.html

“DoD Ergonomics Working Group NEWS,” Issue 102, March 2010.
http://www.ergoworkinggroup.org/ewgweb

NIOSH eNews, Volume 7, Number 11 , March 2010.
http://www.cdc.gov/niosh/enews/enewsV7N11.html

Interesting Articles

"Sabotaging Success, but to What End?,"New York Times, March 22, 2010.
http://www.nytimes.com/2010/03/23/health/23mind.html?ref=health

"Smart Doctor's Office: Back to the Future," Human Factors and Ergonomics Society, March 1, 2010.
http://www.aip.org/dbis/HFES/stories/20027.html

"Smart' Alarm Clock Helps You Sleep", Human Factors and Ergonomics Society February 1, 2010
http://www.aip.org/dbis/HFES/stories/20020.html

“Infantino recalls more than 1 million baby slings," CNN, March 24, 2010
http://money.cnn.com/2010/03/24/news/companies/infantino_recall/index.htm?hpt=T2

"Infants Recognize Voices, Emotions By 7 Months,"NPR, March 24, 2010.
http://www.npr.org/templates/story/story.php?storyId=125123354

“A possible new link in human lineage -- all from a little finger.” Los Angeles Times, March 24, 2010.
http://articles.latimes.com/2010/mar/24/science/la-sci-hominid25-2010mar25

“Survey: consumers want iPads for getting work done on the go,” arstechnica.com
http://arstechnica.com/apple/news/2010/03/survey-consumers-want-ipads-for-getting-work-done-on-the-go.ars

“Smartphone Web Traffic Up 193%; iPhone Leads Pack.” dmwmedia.com, March 25, 2010. http://www.dmwmedia.com/news/2010/03/25/report-smartphone-web-traffic-193-iphone-leads-pack


Upcoming Events and Conferences 2010


CALL FOR PAPER: Nov 3 -5, 2101, HCI-Aero 2010, Cape Canaveral, FL, US.
http://events.linkedin.com/HCI-Aero-2010/pub/22703

CALL FOR PAPER: August 23 – 25, 2010, the Fifth IASTED International Conference on, Maui, Hawaii, USA. Deadline April 1, 2010.
http://www.iasted.org/conferences/home-713.html

CALL FOR PAPER: April 27 - May 02, 2010:Decision Making in a Changing Economic Environment, Bali, Indonesia,
http://www.gmconference.ca

CALL FOR PAPER: July 20-23, 2010: Emerging Technologies for Online Learning Symposium, San Jose, California, USA
http://www.sloanconsortium.org/ET4Online

CALL FOR PAPER: Nov 3 -5, 2101, HCI-Aero 2010, Cape Canaveral, FL, US.
http://events.linkedin.com/HCI-Aero-2010/pub/22703

CALL FOR PAPER: 7-10 November, 2010: The 9 th Pan-Pacific Conference on Ergonomics ( PPCOE 2010) Kaohsiung, Taiwan
www.est.org.tw/ppcoe2010

CALL FOR PAPER: Journal of Theoretical and Applied Electronic Commerce Research, Special Issue on eHealth and Services Computing in Healthcare,
http://www.jtaer.com/


The AHFEI Proceedings on CD is now available, Order it Now

Order the AHFE International 2008 Proceedings. This is an important resource for your digital library for it contains over 500 papers with an easy search feature.
To order please contact Laura Abell, conference administrator at: aeiadmin@insightbb.com.
Unite Price: $75 US includes shipping and handling

Sponsorship of the AE International 2010 Conference

Organizations wishing to sponsor a special event or to be a general sponsor of the conference are welcome to contact Dr. Abbas Moallem (Abbas.Moallem@sjsu.edu).

Contribute to Applied Ergonomics International NEWS

We welcome your input to the Applied Ergonomics International NEWS. Please send us interesting news, short articles, interesting websites, etc. We will consider your comments and contributions for upcoming issues. Please send your contributions to the editor Dr. Abbas Moallem (Abbas.Moallem@sjsu.edu).


Contribute to Applied Ergonomics International NEWS

We welcome your contribution to the Applied Ergonomics International NEWS. Please send us interesting news, short articles, interesting websites, etc. We will consider your comments and contributions for upcoming issues. Please send your contribution to the editor, Dr. Abbas Moallem (abbas.moallem@sjsu.edu).

About Applied Human Factors and Ergonomics International NEWS

The Applied Human Factors and Ergonomics International NEWS is a newsletter about Ergonomics and Human Factors topics, The Applied Human Factors and Ergonomics International 2010 conference deadlines and activities, the Applied Human Factors and Ergonomics International 2010 Exhibition, news in the area of Ergonomics and Human Factors, and more. If you have any questions or comments, or if you would like to contribute, please contact the editor, Dr. Abbas Moallem abbas.moallem@sjsu.edu. The opinions that are expressed in this Newsletter are the sole responsibility of its authors and do not represent any institution or company.
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