The Applied Human Factors and Ergonomics International NEWS – December 2010- Number 23
 
 

AHFE Newsletters

Previous Issues 2007-2010:

October 2010
August 2010
June 2010
April 2010
February 2010
December 2009
October 2009
August 2009
June 2009
April 2009
February 2009
December 2008
October 2008
August 2008
June 2008
April 2008
February 2008
December 2007
October 2007
August 2007
June 2007
April 2007

 

HIGHLIGHTS


- Proceeding of HFEI 2010 is now available
- The Human Side of Service Engineering
- Specialized Journals and Newsletters
- Interesting Articles
- Upcoming Conferences and Events in Ergonomics
- Contribute to the Applied Ergonomics International NEWS
- About Applied Human Factors and Ergonomics International NEWS

 

 

If you have any questions or comments, or if you would like to contribute, please contact the editor, Dr. Abbas Moallem . The opinions expressed in this newsletter are the sole responsibility of its authors and do not represent any institution or company.

Subscribe / Unsubscribe
to Applied Human Factors and Ergonomics International NEWS at:
www.ahfe2010.org/newsletter.html

AHFE International 2010 Website:
http://www.ahfe2010.org

HCI International Conference series website:
http://www.hci-international.org

 

ATTENTION! ATTENTION! PROCEEDINGS of AHFEI 2010 IS NOW AVAILABLE
The AHFEI Proceedings on CD is now available, to order please contact Laura Abell, conference administrator at: aeiadmin@insightbb.com. (Unite Price: $75 US includes shipping and handling)

You may also order a hard copy. 15% discount offered to all AHFEI NEWS subscribers.
Promo code: 936GE expires 12/31/10.
Link to CRC Press, the AHFE Conference Series:
http://crcpress.com/ecommerce_product/book_series.jsf?series_id=2505

 
Visit AHFEI facebook to view 2010 conference pictures.
http://www.facebook.com/album.php?aid=191766&id=125445248940

1st International Conference on The Human Side of Service Engineering,

Humans are involved in all aspects of the delivery of almost all services by service systems and organizations. We design the systems and their interfaces with staff and customers, we train and provide the servers, we even train the customers to use the systems and monitor the customer's interaction and opinions of the services received to the extent possible. We measure the performance of service systems in terms of the customer's overall experience. If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been, and must always be considered.

The 1st International Conference on the Human Side of Service Engineering will explore the wide range of ways in which Human Factors Engineering, Ergonomics, Human Computer Interaction (HCI), Usability Testing, Attitude and Opinion Assessment, Servicescape Designs and Evaluations, Cognitive Engineering, Psychometrics, Training for Service Delivery, Co-Production, Service Levels and Cost Effectiveness, Call Center Engineering, Customer Support Engineering, and many other possible areas relate to and impact the Engineering and Management of Service organizations. Tracks or Sessions relating to the Human Side of Service Engineering as pertaining to Health Care organizations, Aviation, Hospitality, Entertainment, Banking and Finance, and Government at all levels, along with many other fields may be designed and included.
The conference will last for a total of five days. The first two days we will have pre-conference tutorials followed by three days of parallel session presentations. Each session will have seven speakers presenting 15 minute papers.
The 1st International Conference on the Human Side of Service Engineering will be held during the same time and in the same hotel as the 4th International Applied Human Factors and Ergonomics Conference (http://www.ahfe2012.org/files/CFP_2012_10.pdf). About 1,200+ registrants are expected at the 2012 International Applied HF/E conference. Those who register for any affiliated conference attend any of the sessions at any of the conferences, including the one we are planning on the Human Side of Service Engineering at no additional fee.
The Conference topic is extraordinary, the potential relevance is very high, and the San Francisco location is a world class example of excellence in service and setting.

For further information, please contact Conference Co-Chairs :
Professor Louis E. Freund ( Louis.Freund@sjsu.edu ) or Dr. James C. Spohrer (spohrer@us.ibm.com)


AHFE International 2012 will be held in San Francisco

The AHFEI 2012 will be held on July 21-25, 2012 at Hilton San Francisco Union Square San Francisco, California, USA
For more information visit: http://www.ahfe2012.org/

Specialized Journal and Newsletters

"The Health and Safety Report," The Canadian Centre for Occupational Health and Safety (CCOHS), November 2010
http://www.ccohs.ca/ccohs/liaison/current.html"

"Human Factor sand Ergonomics Society Bulletin," August 2010, Volume 53, Number 11. 2010.
http://www.hfes.org/Web/BulletinPdf/1110bulletin.pdf

"DoD Ergonomics Working Group NEWS," Issue 111, November 2010
http://www.ergoworkinggroup.org/ewgweb/SubPages/ProgramTools/Publications/publications/111DODEWGNews.pdf

NIOSH eNews, Volume 8, Number 7, November 2010
http://www.cdc.gov/niosh/enews/enewsV8N7.html


Interesting Articles

"Prisoners too long in jail," ABC News, 25 November 2010.
http://www.abc.net.au/news/stories/2010/11/25/3076735.htm

"Weather check 'could predict' A&E injury rates," BBC, 26 November 2010.
http://www.bbc.co.uk/news/health-11841889

"Hazards: Work Stress Raises Women's Heart Risk, Study Says," The New Yolk Times, November 18, 2010.
http://www.nytimes.com/2010/11/23/health/research/23hazards.html?ref=health

"Study Finds No Progress in Safety at Hospitals," The New Yolk Times, November 24, 2010.
http://www.nytimes.com/2010/11/25/health/research/25patient.html?_r=2

"Giant Robot Scion xB art car is a video-game console on wheels," Los Angeles Times, 26 November 2010.
http://latimesblogs.latimes.com/technology/

"Death rates at 19 hospitals 'alarmingly high' says report," Telegraph, 27 Nov 2010.
http://www.telegraph.co.uk/health/healthnews/8165583/Death-rates-at-19-hospitals-alarmingly-high-says-report.html

"Human Factor: Reclaiming life on the field – and off," CNN. November 26th, 2010.
http://pagingdrgupta.blogs.cnn.com/2010/11/26/human-factor-reclaiming-life-through-football/

"Rise of the robots and the future of war," guardian.co.uk, November 21, 2010.
http://www.guardian.co.uk/technology/2010/nov/21/military-robots-autonomous-machines

"Graduate Students Create Recyclable Laptop," The Chronicle of Higher Education, November 24, 2010.
http://chronicle.com/blogs/wiredcampus/graduate-students-create-recyclable-laptop/28434

"A Brain Boost for Information Overload," The Record, Nov. 12, 2010
http://news.columbia.edu/record/2188#

Upcoming Conferences 2010

December 2010

16-18 March, 2011: IAENG International Conference on Industrial Engineering (ICINDE'11), Hong Kong,
http://www.iaeng.org/IMECS2011/ICINDE2011.html

January - February 2011

The Eighth IASTED International Conference on
16 – 18 February, 2011: Biomedical Engineering - Biomed 2011, Innsbruck, Austria.
http://www.iasted.org/conferences/location-Innsbruck2011.html

 

Upcoming Events and Conferences 2010 -Announcements

CALL FOR PARTICIPANTION: 15-16 January, 2011, 2011 International Conference on Mechanical, Industrial, and Manufacturing Engineering (MIME 2011), Australia,Melbourne,
http://www.ier-institute.org/mime/index.htm

CALL FOR PARTICIPANTION: 8-10 February 2011, 1HSCB Focus 2011: Integrating Social Science Theory & Analytic Methods for Operational Use , Chantilly, Virginia, USA. Information hscbfocus2011@sainc.com 

CALL FOR PAPER: Journal of Theoretical and Applied Electronic Commerce Research, Special Issue on eHealth and Services Computing in Healthcare,
http://www.jtaer.com/


Contribute to Applied Ergonomics International NEWS

We welcome your contribution to the Applied Ergonomics International NEWS. Please send us interesting news, short articles, interesting websites, etc. We will consider your comments and contributions for upcoming issues. Please send your contribution to the editor, Dr. Abbas Moallem (abbas.moallem@sjsu.edu).


About Applied Human Factors and Ergonomics International NEWS

The Applied Human Factors and Ergonomics International NEWS is a newsletter about Ergonomics and Human Factors topics, The Applied Human Factors and Ergonomics International 2010 conference deadlines and activities, the Applied Human Factors and Ergonomics International 2010 Exhibition, news in the area of Ergonomics and Human Factors, and more. If you have any questions or comments, or if you would like to contribute, please contact the editor, Dr. Abbas Moallem abbas.moallem@sjsu.edu. The opinions that are expressed in this Newsletter are the sole responsibility of its authors and do not represent any institution or company.
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